Products stocked in UK warehouses are shipped the same day if ordered before 2 pm during weekdays however this is not always guaranteed so please allow up to 48 hours for dispatch. For example orders placed on a Monday will be shipped by Tuesday or items ordered on Friday will be shipped by next Monday. Our suppliers and warehouses are closed during weekdays and UK public holidays (stock located in Europe and USA won't be shipped during local public holidays in their respective States/Countries)
Products stocked in EU warehouses takes 5-6 working days to ship due to the time it takes to transfer stock to our UK fulfillment center. Our UK
WHEN CAN I EXPECT MY ORDER TO ARRIVE?
We ship most items on a next day delivery service. Most orders are delivered in 1-2 working days excluding weekends. Items shipped from Europe takes anywhere between 6-10 working days for delivery. We do offer express services from Europe starting at £20 per shipment. Please contact firstname.lastname@example.org for more details.
WHAT ARE THE SHIPPING CHARGES?
Shipping costs are calculated based on the product's type, weight and location. Shipping costs are automatically calculated during checkout. Our shipping cost calculator tool allows you to get a shipping and taxes quote. Simply add your required items to cart and enter your postcode to get a quote. Clearance items are dispatched within 1 working day if order is placed before 2pm and delivered for free. Use coupon code FREEDEL on checkout to get free delivery on Clearance items.
Large and Fragile products : For items needing extra care such as large Display screens or large printers, we may have to apply extra charges on top of your delivery cost to cover the increased shipping costs. Please contact us before ordering order monitors any such items.
WHERE ARE YOU BASED?
We are a UK based business. Our registered office is located in Manchester and our fulfillment center is located in Slough . We also have a limited number of stock in Florida, USA and various Amazon FBA warehouses. In addition to our own stock we also ship from our approved suppliers depending on the type of item you order. We only source our products from manufacturer approved suppliers based in the UK and Europe.
If you are a customer based outside UK orders will be shipped using a fully tracked international service such as USPS or DHL. Delivery to Europe and USA takes 6-7 working days. Delivery charges are calculated on checkout based on the weight of the product. We also offer 1-2 business days express services to USA and Europe. Please contact us for more details.
CUSTOMS AND DUTY
If you are a customer based outside Europe we do not charge you any taxes on the order however you may be subject to taxes, duty and other charges depending on your local customs regulations. Please note such charges are customer's responsibility as we do not offer a "delivery duty paid service"